Cookies Policy

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another device when you visit. They allow the website to recognise a device and remember certain information about a visit. Cookies can help a website operate correctly, improve its performance and provide a more consistent experience.

Some cookies are stored only for the duration of your visit. These are often called session cookies and are generally removed when you close your browser. Other cookies remain on your device for a longer period, subject to their purpose, expiry settings and any action you take to remove them. The length of time a cookie remains may vary.

We may also use technologies that work in a similar way to cookies. These can include pixels, tags, software development kits, local storage and device identifiers. In this policy, we refer to cookies and similar technologies together as cookies unless a distinction is necessary.

Why cookies matter on a gambling website

Cookies can support important website and account functions. For example, they may help a page load correctly, remember a language or display preference, maintain a secure session, reduce repeated sign-in requests, and help us identify technical problems. Some technologies may also help us understand how visitors use the website so that we can improve navigation, content and performance.

Cookies do not change the rules of a game, determine an outcome, guarantee a promotion or improve a player’s chance of winning. If you choose to gamble, you should do so responsibly and in accordance with the information and controls made available on the website.

The cookies used on a website can be grouped by their purpose. The categories below are general examples. The cookies active at a particular time may depend on the website features you use, your device, your browser, your location and the choices you make.

Strictly necessary cookies

These cookies may be required for core website functions. They can support account access, security checks, session management, fraud prevention, responsible gambling controls, payment-related steps and the operation of pages or services you request. Because some necessary cookies support essential functions, disabling them may affect the availability or operation of parts of the website.

Preference and functionality cookies

These cookies may remember choices you make, such as display settings, language preferences, region settings or other options that make the website easier to use. They can reduce the need to enter the same information repeatedly and help provide a more personalised experience. If you remove or refuse these cookies, some preferences may not be retained.

Analytics and performance cookies

Analytics cookies may collect information about how visitors use the website. This can include pages visited, links selected, approximate visit times, browser type, device information, general location information and technical errors. The information may be used in aggregated or otherwise managed form to measure performance, understand website traffic and identify improvements.

Advertising and marketing cookies

Where used, marketing cookies may help measure the effectiveness of advertising, limit repeated advertising, understand which campaigns direct visitors to the website and present information that may be more relevant to a visitor. These cookies may be placed by us or by service providers acting on our behalf. You can usually manage these cookies through the consent tool or your browser settings.

Security and risk management technologies

Cookies and related technologies may be used to help protect accounts, detect unusual activity, prevent misuse, support identity and age checks where applicable, and maintain the integrity of website services. These technologies may collect information about a device, browser, network connection or interaction with the website. They are intended to support security and compliance processes, not to make decisions about game results.

Some cookies may be set by third parties whose services appear on, support or connect with the website. These parties may include providers of analytics, security, hosting, payment, customer support, advertising or technical services. A third party may use cookies or similar technologies to provide its service, measure activity or protect its systems.

Third-party providers may process information under their own privacy policies and terms. Their practices may change independently of this policy. We encourage you to review the relevant third-party information where it is made available. We do not use this policy to replace the privacy notices of external websites or services.

Information collected through cookies may include an online identifier, IP address, browser and device details, operating system, approximate location, pages viewed, referral information, interaction records and technical logs. Depending on the service and the way you use the website, cookie information may be linked with account or transaction information. We handle personal information in accordance with our Privacy Policy and applicable requirements.

Cookies are not normally designed to read files stored on your device or access information unrelated to your use of the website. However, a browser or device may provide certain technical information automatically when you visit a website. You can review your browser settings and device permissions to understand and control this information.

Links to other websites

The website may contain links to websites, applications or services operated by other parties. Those destinations may use cookies under their own policies. This Cookies Policy applies to Lucky Owl Club Casino website services and does not control the practices of external websites. Check the applicable privacy and cookie information before providing personal information or continuing to use an external service.

When a cookie preference tool is available, you may use it to accept, reject or adjust categories of cookies that are not strictly necessary. Your choices may be saved by a preference cookie so that the website can remember them. If you delete that cookie, clear your browser data or use another device or browser, you may be asked to make your choices again.

You can also manage cookies through your browser settings. Most browsers allow you to view stored cookies, block some or all cookies, delete cookies when closing the browser, or receive a notice before a cookie is saved. Device settings may provide additional controls for advertising identifiers and similar technologies.

• Blocking all cookies may prevent some account, security, navigation or website functions from operating properly.
• Removing cookies may sign you out of an account and reset saved preferences.
• Browser controls may affect only that browser or device and may not apply to other browsers or devices.
• Opting out of marketing cookies does not necessarily mean that you will see no advertising; it may mean that advertising is less tailored to your interests.
• Some third-party services may provide separate opt-out tools, subject to their own terms and technical limitations.

Your privacy choices

Cookie choices do not always control every form of personal information processing. You may have additional rights or choices under applicable privacy law, depending on your circumstances. These may include rights relating to access, correction, handling, complaints or the use of personal information. Further information is set out in our Privacy Policy.

If you need help with a cookie setting, privacy request or website preference, use the support or contact options published on the website. Do not include unnecessary sensitive information in a general enquiry. We may need to verify your request before taking action to protect your account and personal information.

We may update this Cookies Policy when our website, technologies, service providers, legal obligations or operating practices change. The updated version will be published on this page with a revised effective date where appropriate. Changes will apply from the time they are published, unless a different commencement date is stated.

We recommend reviewing this page from time to time so that you understand how cookies and similar technologies may be used. If a change requires a new or renewed choice, a cookie banner, preference tool or other notice may be displayed when you next visit the website.

Questions and further information

For more information about how Lucky Owl Club Casino handles personal information, please read the Privacy Policy. If you have a question about this Cookies Policy, your preferences or the use of cookies on the website, contact us through the current contact or support channels shown on the website.

By continuing to use the website after reviewing any available cookie notice, you acknowledge that cookies may be used as described in this policy, subject to the choices and controls available to you. Where consent is required, we will seek it through the relevant notice or preference mechanism.